What is an Operations Manager?
Summary
The primary job functions of an Operations Manager is to plan, maintain, and oversee daily activities to maximise the operational efficiency of a business across various sectors and internal departments. They are responsible for making sure that business operations are running smoothly, efficiently, and profitably. Operations Managers are often required to support and lead teams of support staff in several different industries including manufacturing, recruitment, retail, and construction. They are tasked with coordinating employees to better manage resources, improve productivity, and meet company deadlines/goals.
Types of Operations Managers
Depending on the industry, business requirements, or company size, An Operations Managers may be asked to fill several business needs and can specalise in many different sectors, including:
- Manufacturing – In a production or warehousing environment, their role requires them to supervise the production process by ensuring that all machinery, tools, equipment, and staff are working efficiently to meet production goals.
- Construction – In the construction industry, the role of an operations manager often interlinks with the job function of a Site Supervisor and/or Safety Officer.
- Logistics and Supply Chain – An Operations Manager who works in this sector is often tasked with managing the entire logistics and supply chain process, from procurement to distribution to delivery. They are responsible for meeting deadlines, staying within the business budget, and supporting efficient services.
- Retail and Hospitality – As an Operations Manager in a service-based industry, their key focus is on the delivery of quality customer service, which is achieved by managing staff, controlling stock, and measuring sales targets.
Key Responsibilities of an Operations Manager
The main job requirements of an Operations Manager largely depends on the company size and the type of industry they work in. Key job functions typically include:
- Managing company resources to meet operational goals. These resources can include machinery, finances, tools and equipment, and employees.
- Improving company processes by reviewing and measuring operational effectiveness. Then using these results to improve future processes to further increase productivity and reduce business costs.
- Leading and coordinating different departments and teams to deliver efficient operational performance.
- Managing the company budget by developing operational plans and rosters to support business processes and control costs.
- Follow all safety and compliance procedures to prevent workplace injury and keep up with production processes.
How to Get a Job as an Operations Manager in Australia
- Certifications: To become an Operations Manager, you are typically required to obtain a diploma or degree in business, or business management
- Learn the Key Skills: Previous experience in a leadership or managerial role is highly considered and many hiring managers will require that you have several years of previous experience. Most Operations Managers will start out working in an entry-level role, such a team coordinator or staff trainer, then will get promoted to manager.
- Industry Experience: Depending on the business structure or type of industry, gaining leadership skills and business knowledge is highly advantageous. Further to this, The Australian Institute of Management (AIM) offers opportunities for networking and career development which can allow for you to learn from industry experts.
- Showcase your Soft Skills: Operations Managers should harness strong leadership skills, show strategic thinking abilities, showcase excellent communication, and problem-solving abilities.
- Search for Jobs: Consider reaching out to staffing and employment agencies that specialise in filling business support and industrial roles.
- Prepare a Strong Resume: Tailor your resume to the specific role you’re applying for.
5 Frequently Asked Questions (FAQ)
What qualifications do I need to get hired as an Operations Manager in Australia?
A diploma or degree in business administration, or business management, is typically required. However, many Operations Managers can work their way up from an entry-level role within a company without obtaining any formal qualifications.
What a typical annual salary for an Operations Manager?
Depending on the employees’ level of experience, transferrable skills, type of industry and location, an Operations Manager in Australia can expect to make an annual full-time salary between $90,000 and $120,000.
What industries or businesses are looking to employ Operations Managers?
Operations Managers are critical to supporting teams within many sectors including manufacturing, transport and logistics, hospitality, consulting, and retail
What kinds of skills will an interviewer search for when hiring an Operations Manager?
The role requires strong leadership skills, strategic thinking abilities, the ability to showcase excellent communication, and demonstrate problem-solving skills. Being proficient in using Microsoft Office Applications such as Excel, Word, and Outlook are also important.
Is there a market demand for skilled Operations Managers across Australia?
Yes, Operations and Production Managers are in high demand across many sectors.
*This is to be used as a guide only and is not a representation of the roles we currently have available.
Join the Industry!
Are you looking for the next opportunity to work as a Team Coordinator, Production Manager, or Operations Manager? If so, we’d love to hear from you.
Register with Staff Australia or Apply now!
Are you looking for an Operations Manager?
Finding quality staff is our job.
Staff Australia has filled thousands of vacancies with skilled and motivated workers. People are our business and we know how important it is to have the right team in place, we’ll work overtime to find the best fit.
