Spare Parts Coordinator

About the Role
As our Spare Parts Coordinator, you’ll be the go to expert responsible for ensuring the accurate and timely availability of parts for reactive service calls, planned maintenance, and equipment installations.

Your work will directly minimise downtime, support field technicians, and help maintain exceptional service delivery to clients. This role is perfect for someone who loves variety, takes pride in precision, and enjoys keeping things moving smoothly behind the scenes.

What You’ll Be Doing

• Inventory & Stock Management
• Ordering & Procurement
• Technician & Service Support
• Supplier & Warranty Handling
• Logistics & Dispatch
• Systems & Administration
• Cost & Continuous Improvement

What You’ll Bring

Essential

• Able to read basic schematics and understand component layouts (automotive/trade background highly desirable).
• Strong organisational and time management skills
• Excellent attention to detail
• Ability to perform under pressure in a busy service environment
• Confident communicator across technicians, suppliers, and admin teams

Desirable

• Background in maintenance, healthcare equipment, facilities, HVAC, or similar
• Experience in spare parts, inventory, warehousing, or service coordination
• Experience using ERP or service management software
• Understanding of warranties and supplier agreements

You’ll Succeed If You

• Love problem solving and taking initiative
• Can juggle competing priorities with ease
• Have a strong customer service mindset
• Work well as part of a team
• Care about accuracy and quality

What Success Looks Like

• Parts supplied correctly first time
• Reduced service delays due to unavailable stock
• Strong stock accuracy
• Positive feedback from technicians and service teams
• Effective warranty recovery and cost management

Why Join Us?

You’ll be joining a reputable, quality driven organisation that prides itself on service excellence, continuous improvement, and supporting its people with the right training, tools, and career pathways.

Ready to Apply?

If you’re an organised, solutions focused coordinator who loves keeping operations running smoothly, we’d love to hear from you.