Dispatch & Customer service role

Our client based in Coburg is seeking a reliable and adaptable individual for a dual dispatch and customer service role. This role involves direct interaction with drivers, customers, and internal stakeholders and is suited to someone who thrives under pressure and has a strong attention to detail.

This is an ongoing casual position with a strong potential for full-time employment for the right candidate.

Working: Monday to Friday 6:30am to 2:30pm
Payrate: $35.86

Key Responsibilities:

• Serve drivers at the dispatch window, issue paperwork for collections/deliveries
• Answer inbound calls (internal and external) and respond to enquiries
• Book transport via portals and carrier timeslots for next-day collections
• Raise and reconcile CHEP dockets
• Handle general dispatch admin and problem resolution
• Maintain accurate records and ensure documentation is completed correctly
• Prioritise tasks to meet daily deadlines

To be successful in this opportunity you will possess the following:

• Previous experience in dispatch or warehouse environments preferred
• Ability to multitask and work accurately under pressure
• Strong customer service and communication skills
• A proactive, team-oriented approach
• High level of organisation and time management
• Resilient and calm in high-pressure situations
• Commitment to reliability and minimal absenteeism
• Confident with systems and able to learn quickly

How to apply

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If you are looking for work, but this position does not suit you, please contact your local Staff Australia office to find out how we can help you find a job and secure a rewarding career – call us on 03 9239 7700, visit www.staffaus.com.au or email us at operations@staffaus.com.au.
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