Outbound Team Leader – Supply Chain and Operations

Our Client
Our client is seeking a hands-on and motivated Outbound Team Leader to join their Distribution Centre team. This is an exciting opportunity for an experienced warehouse professional ready to step into a leadership role where safety, accuracy, and on-time delivery are critical to success.

If you thrive in a fast-paced environment and enjoy leading from the front, this role offers the chance to make a real impact.

About the Role
Reporting to the Distribution Manager, you will oversee all picking, packing, and dispatch activities within the warehouse. You will work closely with a small team, ensuring customer orders and stock transfers are processed accurately, safely, and within required timeframes.

This is a hands-on, floor-based leadership role – ideal for someone who enjoys balancing operational execution with team supervision.

Key Responsibilities

Safety & Compliance

• Lead safe picking, packing, and loading practices.
• Ensure compliance with WHS and Chain of Responsibility (CoR) requirements.
• Conduct toolbox talks and monitor PPE and manual handling standards.

Outbound Operations

• Allocate and manage daily picking workloads.
• Supervise and actively assist with picking, packing, staging, and dispatch.
• Ensure all outbound orders meet DIFOT and next-day delivery requirements.
• Oversee dispatch documentation accuracy.
• Manage returns, rework, and waste processes.

Team Leadership

• Coach, support, and motivate a small outbound team.
• Set clear performance expectations around productivity, accuracy, and safety.
• Provide hands-on training and performance feedback.
• Escalate any performance or conduct matters when required.

Reporting & Coordination

• Monitor outbound volumes, errors, and delays.
• Provide daily reporting to management.
• Liaise with Inventory, Transport, and Customer Service teams to ensure smooth order flow.

What We’re Looking For

• Experience in warehouse or distribution centre operations (outbound/dispatch focus).
• Previous experience leading or supervising a small team.
• Strong knowledge of picking, packing, staging, and loading processes.
• High attention to detail and strong organisational skills.
• Experience using WMS/ERP systems and MS Office (Excel, Outlook).
• Excellent communication skills.
• Forklift licence and understanding of WHS/CoR requirements (desirable).

What’s on Offer

• Leadership opportunity within a growing organisation.
• Supportive team environment with a strong safety culture.
• Hands-on role with real operational impact.
• Stable, full-time position with career growth potential.

If you are ready to take ownership of outbound operations and lead a high-performing team, apply now.

Why Join Us?

• Supportive leadership and a collaborative team culture
• Opportunities to grow your skills and career within our supply chain network
• Make a direct impact on customer service and operational excellence
• Be part of a business committed to safety, quality (ISO 9001), and environmental responsibility

Ready to Lead Our Outbound Team?

If you’re a confident warehouse leader who loves driving results and working alongside your team, we’d love to hear from you.

Apply now and take the next step in your supply chain career.