The Mulgrave sales and operations team led by Branch Manager, Jarrod Flynn scoops Staff Australia’s coveted, Branch of the Year Award.
Mulgrave’s sales team of three: Denita, Tim and Simon, and the operations team lead by Operations Supervisor, Vanessa Lyons (and her team of eight) proudly accepted the award for Staff Australia’s most improved team.
The team has maintained and grown valuable client relationships and has been recognised through this award for excellence in profitability, sales, operations and customer service.
“Our combined experience levels and the way we communicate have contributed greatly to us getting the job done efficiently. We are always looking for new ways to improve and any ideas are explored enthusiastically with input from the entire team.
“Company CEO, Michael Campion said, “Mulgrave seem to have struck the right balance of autonomy and teamwork which allows us to work effectively and well under pressure.”
Staff Australia is focussed on client servicing and this team has fulfilled and expanded many client accounts in the past year including Call Active and Chrisco Hampers.
Vanessa’s operations team is responsible for advertising, screening, interviewing, testing, reference checking potential candidates and then the sales team positions and sells the candidates into clients. The team has recruited some 2500 suitable candidates for Industrial and Office roles ranging from customer service managers to forklift drivers through to compliance officers.
The ops team makes themselves available 24×7 and goes above and beyond to exceed candidates and clients’ expectations. They maintain close contact with both parties to ensure that the match is suitable for the duration of the tenure not just day one.
Job well done and keep up the good work.